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American Airlines what a joke!!!

 
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dlcole



Joined: 10 Jan 2004
Posts: 38

PostPosted: Tue Oct 28, 2008 9:18 pm    Post subject: American Airlines what a joke!!! Reply with quote

I flew from LA to Miami.
After PAYING $25 for my baggage, I had to then take it to be weighed and tagged, then instead of them taking my luggage through, I had to take it back off the scales and take it MYSELF to go through the xray and on to the plane. What happened to the part where they tag your bags and it goes straight through to the plane??
When I got to the xray part some fat guy who was on charge of sending the bags through decided he didnt want to deal with three large bags and sent us all the way down to the other end. That area was closed and we were sent back to where we were. Luckily we stopped mid way to complain and there was this nice off duty baggage control man who kindly took our bags down and he checked them in himself.
The ground staff were rude and very unhelpful and I will never fly American Airlines again. You will see my favourable comments in the next topic re British Airlines
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