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SOLAR HEATING

 
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fed up
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PostPosted: Wed Jan 07, 2004 11:22 pm    Post subject: SOLAR HEATING Reply with quote

Sad SMART ENERGY - currently advertising as being accredited to the Government's grant scheme - which unfortunately they are. BEWARE - our system was installed 2 years ago, but after repeated repairs it still doesn't work. When finally, thoroughly fed up, we sent letters of complaint to the Managing Director sending him our 5-page "diary" and asking him to remove the system - they have ceased all contact with us. That was last September.

Being a new industry we have no "bodies" to turn to or Ombudsmen. Trading Standards is useless, and it appears now that our only redress is the courts. So please if you are thinking of "doing your bit" for the environment - don't choose this Company.

Anyone else had a problem with this Company? Would be delighted to hear - good or bad experience. Question FEDUP.
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